Last updated: [date]. This policy was drafted as a starting point and should be reviewed by the business owner, and if possible an attorney, before launch.
Who we are
This website is operated by Think and Thank LLC (“we”, “us”). Our contact email is sales@thinkandthankllc.com and our phone number is (317) 721-7259. [Confirm legal entity name, state of formation and mailing address.]
Information we collect
- Information you send us. When you use the inquiry form, email us or call us, we collect what you provide: your name, company name, email address, phone number, preferred contact method, USDOT or MC number and the details of your request.
- Information needed for filings. If you engage us, we collect the information required to prepare your registrations, which can include your EIN, business address, vehicle details, insurance details, mileage and fuel records, and in some cases driver names and license numbers.
- Technical information. Our hosting provider records standard server logs, such as IP address, browser type and pages requested, for security and troubleshooting. [Confirm whether any analytics service is used and name it here if so.]
How we use it
- To respond to your inquiry and provide a quote.
- To prepare, submit and track the filings you ask us to handle.
- To remind you of renewal and reporting deadlines connected to work we have done for you.
- To keep records required for our own accounting and legal obligations.
We do not sell your information and we do not use it for third-party advertising.
Who we share it with
- Government agencies, when submitting filings on your behalf and with your authorization.
- Service providers that help us run the business, such as our website hosting and email providers, who process data on our instructions.
- Your insurance agent or other parties you ask us to coordinate with.
- Authorities, where required by law.
Consent to be contacted
When you submit the inquiry form, you agree that we may contact you about your request using the details you provided. If you choose text message as your preferred method, you agree to receive text messages about your request; message and data rates may apply and you can ask us to stop at any time.
Retention
Inquiry details are kept while we are responding to you and for a reasonable period afterward. Filing records are kept for as long as needed to support your registrations and renewals and to meet record-keeping requirements. [Confirm retention periods.]
Security
Form submissions are transmitted over an encrypted connection and stored in our website system, which is protected by access controls. No method of transmission or storage is completely secure, and we encourage you not to send sensitive identifiers such as Social Security numbers through the website form; we will arrange a secure method when they are needed.
Cookies
This website uses only the cookies necessary for it to function. [Confirm; update if analytics or other cookies are added.]
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details above.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.